Evolution of digital marketing in 2023

March 2024
Maria Radu
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Digital Marketing

Evolution of digital marketing in 2023

We explore the major changes in digital marketing for 2023, including the dominance of video content, the importance of limited-access content for lead generation, influencer marketing, and the use of artificial intelligence. We will also discuss the importance of after-sales engagement and website personalization to improve user experience and increase conversion rates, providing strategies to stay competitive in an ever-evolving market.

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What transformations will take place in digital marketing in 2023?

In this article, we will look at the future developments of digital marketing in 2023. With the digital landscape constantly changing, it is crucial that entrepreneurs stay up to date with the latest trends and innovations. We'll explore some of the most important trends and major changes we expect to emerge in digital marketing in 2023, and how they will affect different types of businesses. Whether you're a start-up or a corporation, it's essential to understand the direction the digital marketing industry is heading in order to be able to make informed decisions and stay competitive.

To achieve the desired results, companies must have a very well-defined digital strategy in order to remain profitable. This is only possible if decision-makers are aware of future digital marketing trends. Let's explore together the future prospects of digital marketing in 2023.

Video content will also be dominant in 2023

The video resource will continue to be one of the most important trends in digital marketing in 2023 as well. Videos will remain important sources of traffic, awareness and conversions for digital marketing efforts in the B2B environment.

Creating compelling and user-oriented videos must be done with one goal in mind: the user experience. If you find empirically that it is easier to create content that fits the video format, feel free to use this type of material. But if you are doing it just to be fashionable, you should reconsider this decision. The market is oversaturated with videos, so use this format only if it makes the most sense to the user.

Otherwise, you risk wasting your time, money and energy that could be better directed to other segments. Just to put things in perspective, more than 700,000 hours of video content are uploaded to the YouTube platform every day.

Content with limited access

Another important trend in digital marketing is the exploitation of content with limited access. This is an effective way to generate quality leads, that is, potential customers who are interested in the products or services you offer.

In order to gain access to the restricted content, users are required to provide relevant personal information such as their email address, phone number or industry in which they operate. This data can then be added to the existing database and used for newsletter campaigns.

It is important to ensure that the content you offer is consistent with users' expectations and is relevant to their industry or their specific needs. Limited content can take various forms, such as case studies, e-books, white papers, or videos.

In general, this type of content can be used to attract and loyalty potential customers, but it should be used with caution so as not to appear invasive or not to provide irrelevant or low-quality information.

When digital transformation is done right, it's like a caterpillar turning into a butterfly, but when done wrong, all you have is a very fast caterpillar. - George Westerman

The various forms in which content can be presented include:

  1. Social Media Posts
  2. E-books (e-books)
  3. Courses
  4. videos
  5. Other consumer education tools

Taking as an example a blog article (pillar content) with the title “How can you increase your conversion rate? 15 Verified Methods”, it can be packaged in the form of an e-book on the same topic, an Instagram post or through influencer marketing. Influencer marketing is in vogue today and is likely to remain so in 2023, as consumers trust recommendations coming from people they identify with and admire. In addition, these types of campaigns bring tangible results.

Collaborating with influencers allows you to expose content to a specific audience that is engaged and that you can target directly, instead of sharing a generic message to the general public. Also, this type of marketing is more cost effective because businesses can use micro-influencers with a relatively small number of followers but who have a high degree of engagement.

In general, influencer marketing offers many benefits for entrepreneurs and should be exploited as part of the marketing plan. In addition, it should be considered as a priority as a digital marketing trend for 2023. TikTok is a platform that will be closely followed in 2023, as their efforts focus on improving ad delivery options, making it a platform that companies will migrate to in 2023.

After-sales engagement services

Engaging customers in the brand ecosystem after completing the transaction process is vital for any business. Large companies understand the importance of this, which is why marketing decision makers aim to increase the lifecycle of customers and their engagement. This effort is justified by the following reasons:

  • Satisfied customers are more likely to make repeated purchases;
  • Recommend the company/brand to other potential customers;
  • Provides valuable feedback;
  • Maintaining strong relationships with existing customers can help lower the cost of acquiring new customers. The key is to increase the value of after-sales engagement programs!

Website Customization

Website personalization is becoming an important trend in digital marketing. This refers to the ability to adjust the layout of the website according to the following characteristics of the visitor:

  • His interests;
  • Demographic data;
  • Geographical location, etc.

This technology can help companies differentiate themselves from the competition when potential customers are doing research.

Customizing your website will increase your conversion rate because you show potential customers a customized version of the site, geared to their specific needs. This customization is a great advantage in a competitive industry.

Increasing the support of artificial intelligence in digital marketingArtificial intelligence will play an increasingly important role in digital marketing. All studies show that entrepreneurs will invest more in automation starting in 2023.

The use of chatbots and AI-based digital assistants is already on the rise as people realize that AI is one of the most important digital marketing trends.

Even small businesses have started investing in AI-based marketing tools to create personalized experiences for their customers. Artificial intelligence works by mapping intentions that will determine the next movements of potential customers and allow you to market their product or service exactly when they need it. Incorporating AI-based digital assistance into marketing efforts results in higher conversion rates.

Finally, the digital marketing landscape will continue to evolve in 2023. After analyzing the key trends and developments in the field of digital marketing for the coming year, we can conclude that personalization will play an increasingly important role, and content will need to be relevant and valuable. Also, social networks will maintain their leading position. Keeping up to date with the latest trends and innovations, companies can take advantage of the opportunities offered by the digital marketing industry in 2023.

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